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Courtyard Chiropractic Health Centre Privacy Policy

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The Personal Health Information Protection Act sets out rules for the collection, use and disclosure of personal health information. These rules will apply to all health information custodians operating within the province of Ontario and to individuals and organizations that receive personal health information from health information custodians. The rules recognize the unique character of personal health information – as one of the most sensitive types of personal information that is frequently shared for a variety of purposes, including care and treatment, and health research. (Excerpt from: A Guide to the Personal Health Information Protection Act, Cavoukian)

The legislation balances individuals’ right to privacy with respect to their own personal health information with the legitimate needs of persons and organizations providing health care services to access and share this information. With limited exceptions, the legislation requires health information custodians to obtain consent before they collect, use or disclose personal health information. In addition, individuals have the right to access and request correction of their own personal health information. (Excerpt from: A Guide to the Personal Health Information Protection Act, Cavoukian)

Chiropractors, Registered Massage Therapists and Naturopaths are health care practitioners and as such are also health information custodians. The Act applies to the practices in the Courtyard Chiropractic Health Centre and to your health records as a patient/client here. Custodians must take reasonable steps to ensure that the personal health information is as accurate, complete and up-to-date as necessary for the purposes for which it is used and disclosed. Custodians must exercise their judgment in deciding how accurate the information should be. They must also take steps that are reasonable in the circumstances to ensure that personal health information in their custody or control is protected from theft, loss and unauthorized use or disclosure. Records must be retained, transferred and disposed of in a secure manner. Records to which an individual has requested access must be retained until all procedural matters relating to that request are completed.

The Act also covers areas involving accountability and openness, consent, capacity and substitute decision-making and the collection, use and disclosure of personal health information. This document is to provide you with a cursory knowledge of the Personal Health Information Protection Act and to inform you that this office abides by the rules contained in this Act.

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If you have any questions regarding this information, please do not hesitate to ask our staff and/or practitioners.